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Mobile Deposit FAQs

We have collected answers to the most frequently asked questions for you to refer to. If you do not find what you are looking for here or need additional information, do not hesitate to contact us or give us a call at 630-773-0350 and speak to a Relationship Banker.

Mobile Deposit FAQs

What is the Itasca Bank Mobile Deposit Service?
Do I need to be an Itasca Bank Mobile Banking customer to use the Itasca Bank Mobile Deposit Service?
Can I make a mobile deposit into any account at the Bank?
Are all types of checks eligible for this service?
How do I endorse the check for mobile deposit?
Is the service available 24/7?
How do I use the Itasca Bank Mobile Deposit Service?
How long does it take to submit a check deposit?
Is there a check limit or daily limit on how much I can deposit using this service?
May I make multiple check deposits in the same session?
How will I know if my check has been received and credited?
What do I do with my check after it has been credited to my account?
How will I know if there's a problem with my deposit?
What if I entered the wrong amount on the mobile deposit screen? Will the Bank adjust my account for the difference?
Is there a charge for the Itasca Bank Mobile Deposit Service?
How do I view my mobile deposit image history and how long is the history available for viewing?
What steps have been taken for security?
What type of mobile device do I need to enroll?


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Please note that we will answer your message as soon as possible between 8am-4pm, Monday through Friday. If the matter is urgent, please call the Bank during our regular business hours.

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