Online Banking FAQs

Complete our Online Banking Application

Please note that your account(s) will be added to your online account within one business day after enrolling.

Click on the 'Forgot your password?' link at the bottom of the login box.  Submit your User ID on the next page. You will then choose how to receive a secure access code by either text, voice, or email. After you receive the secure access code, enter it in the box and hit submit. You will then be able to set a new password. Follow the instructions on the page. If this does not work, call Customer Service at (630) 773-0350 during our business hours and they will be able to assist you.

You will be locked out of your account. If you are locked out during our business  hours (8am-5pm Monday-Friday or 8am-1pm on Saturdays) you can call the Bank at 630-773-0350 and ask for Customer Service to assist you. If the Bank is closed, your account will be locked for 24 hours. After 24 hours, you can try using your old password or click on the 'forgot your password' link and follow the steps outlined in 'What if I forget my password'.

Account Alerts are a great way to help you stay in control of your accounts and provide peace of mind. You can activate many types of alerts, and choose how to receive them either through email, text message*, or both. Learn more about account alerts.

All check images are online for 180 days. These images offer the front and back of the checks and can be printed.

Sign into your Online Banking, and in the Menu click the Services tab and select Stop Payment. Enter the information for the check you want stopped. Keep in mind there will be a $30 fee per stop payment request. The request is valid for six months.

Google Chrome (current and previous two versions), Mozilla Firefox (current and previous two versions), Microsoft Edge (current and previous version), Safari (current and previous two versions), Microsoft Internet Explorer 11 has limited support and will be blocked on April 7, 2020. Mobile app requirements: Android-5.x and later; Apple-iOS 13.x, iOS 12.x, iOS 11.x

Click on the Menu, Messages, and then on the green pencil icon to open 'create a message'.  The response to your message will be located in the Messages section in the Menu tab. Please note that this is not an 'instant message' and it could take up to two hours to receive a response.