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Bank By Phone

Whether you are at home or out and about, this 24-hour banking service is an alternative service to Online Banking.

Bank by Phone Step-by-Step Instructions

  1. Dial (630)875-4287
  2. Have your Account Number and PIN (that you've created) available. Please keep these numbers in separate places for security purposes
  3. You will be prompted to enter your account number (all entries must be followed by the "#" sign).
  4. Select type of account
    1. Checking
    2. Savings
    3. Certificate of Deposit
    4. Loans
  5. Enter your PIN and follow the simple instructions

At any point during the call press '0' to speak to a Relationship Banker during Bank hours.

Commands for Banking By Phone

CheckingSavingsCertificate of DepositLoans
Press 1. Current balance/last depositPress 1. Current balance/last depositPress 1. Current balance/last depositPress 1. Current balance/loan payment inquiry
Press 2. Recent transactionsPress 2. Recent transactionsPress 2. Recent transactionsPress 2. Recent transactions
Press 3. Transfer fundsPress 3. Transfer fundsPress 9. Inquire into other accountsPress 3. Interest information
Press 5. Other checking account functionsPress 5. Interest information Press 5. Loan payoff information
Press 9. Inquire into other accountsPress 9. Inquire into other accounts Press 9. Inquire into other accounts

To Return to the Previous or Main Menu:

By pressing the number 9 key it will allow you to return to the previous menu. If you are several levels deep and want to return to the main menu, continue pressing 9 until you reach the level that has the information needed.

To Disconnect:

Simply hang up the phone.

For additional information, contact our Customer Service Department at (630)773-0350.

When sending an email to anyone at Itasca Bank & Trust Co., please do not include passwords, account numbers, or any other confidential financial or personal information.

Frankie Sorrentino - Itasca Customer Service Manager
(630)773-0350 ext. 202

Natalie Wojtowicz - Roselle Branch Manager
(630)773-0350 ext. 601

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