Bank By Phone
Whether you are at home or out and about, this 24-hour banking service is an alternative service to Online Banking.
Bank by Phone Step-by-Step Instructions
- Dial (630)875-4287
- Have your Account Number and PIN (that you've created) available. Please keep these numbers in separate places for security purposes
- You will be prompted to enter your account number (all entries must be followed by the "#" sign).
- Select type of account
- Checking
- Savings
- Certificate of Deposit
- Loans
- Enter your PIN and follow the simple instructions
At any point during the call press '0' to speak to a Relationship Banker during Bank hours.
Commands for Banking By Phone
| Checking | Savings | Certificate of Deposit | Loans |
|---|---|---|---|
| Press 1. Current balance/last deposit | Press 1. Current balance/last deposit | Press 1. Current balance/last deposit | Press 1. Current balance/loan payment inquiry |
| Press 2. Recent transactions | Press 2. Recent transactions | Press 2. Recent transactions | Press 2. Recent transactions |
| Press 3. Transfer funds | Press 3. Transfer funds | Press 9. Inquire into other accounts | Press 3. Interest information |
| Press 5. Other checking account functions | Press 5. Interest information | Press 5. Loan payoff information | |
| Press 9. Inquire into other accounts | Press 9. Inquire into other accounts | Press 9. Inquire into other accounts |
To Return to the Previous or Main Menu:
By pressing the number 9 key it will allow you to return to the previous menu. If you are several levels deep and want to return to the main menu, continue pressing 9 until you reach the level that has the information needed.
To Disconnect:
Simply hang up the phone.
For additional information, contact our Customer Service Department at (630)773-0350.
When sending an email to anyone at Itasca Bank & Trust Co., please do not include passwords, account numbers, or any other confidential financial or personal information.
Frankie Sorrentino - Itasca Customer Service Manager
(630)773-0350 ext. 202
Natalie Wojtowicz - Roselle Branch Manager
(630)773-0350 ext. 601
